After 30 years inside EO — from Forum Moderator to Chapter President to the Global Board of Directors — my single greatest takeaway about leadership is this: everyone wants to be led. They are waiting for someone with the courage to step forward, own the room, and bring them somewhere better than where they currently sit. The question is whether that person will be you.
"
30 Years of EO Leadership — My Number One Takeaway
"My number one take on leadership is the belief that everyone wants to be led. So do it. I call it permission leadership — if they give you permission to lead, then lead them. Lead them with your full self. Lead them with your conviction, your creativity, your craziness."
— Carlo Santoro · Forum Moderator to Global Board of Directors · 30 Years in EO
After three decades of leading at every level of EO — from holding a Forum circle to sitting on the Global Board, from facilitating Strategy Summits to designing leadership programs — the insight I return to most is the simplest one. People do not resist leadership. They resist poor leadership, absent leadership, and performative leadership. Real leadership — honest, generous, clear, courageous — is what every person in every room is silently hoping for. The moment someone steps forward and offers it with genuine conviction, the room follows. Permission leadership is not about waiting to be asked. It is about recognising that the invitation is already there — and choosing to accept it.
This article is for two groups of people. The first is anyone — inside EO or outside it — who wants to grow as a leader. Who knows they have more capacity than they are currently using. Who is willing to be honest about the gaps between the leader they are and the leader they want to be. The second is every EO member sitting inside what I genuinely believe is the world's finest entrepreneurial leadership development program — who has not yet fully claimed what is available to them. Both groups need the same thing: the decision to step forward, the intention to grow, and an environment worthy of both.
The World's Leadership Problem — And EO's Answer
The industry spends $366 billion and mostly gets it wrong
Global Spend
$366B
Spent annually on leadership development worldwide — and growing
Rated Ineffective
75%
Of organisations say their own programs are "not very effective"
No Training
82%
Of new managers take on leadership roles with zero formal training (CMI)
Never Applied
<50%
Less than half of what is trained in standard programs is ever applied on the job
EO's living alternative — 35 years of real leadership development
Active Forums
3,000+
Active Forum groups worldwide — a new generation of leaders every year
xLeaders & Alumni
35 yrs
Thousands of past leaders across every chapter role available to mentor you now
Active Leaders
1 in 6
3,100+ members serve as active volunteer leaders annually
Renewal Rate
91.6%
Leaders who grow in EO don't leave. Targeting 95% by 2030.
Best Practice in Leadership Delivers Results — Always
Leadership is not a mystery. The research is clear, the evidence is consistent across industries and cultures, and the practitioners who have done it at the highest levels — from corporate CEOs to community leaders to military commanders to the thousands of chapter presidents who have led EO chapters around the world — all point at the same principles. Clarity of vision. Consistency of behaviour. Genuine care for the people in your charge. The courage to make decisions under uncertainty and to own the consequences. The humility to listen before you speak and to change course when the evidence demands it. The discipline to build alignment — to bring people along rather than dragging them — so that the direction you choose becomes the direction the whole room chooses.
Leading peers, specifically, is an exercise in alignment above all else. In your own business, you have formal authority. You can direct, incentivise, and hold people accountable through the structures of employment. In EO — in Forum, in chapter leadership, in regional and global roles — none of that exists. The only tool available to you is the quality of your leadership itself: the clarity of your reasoning, the genuineness of your care, the consistency of your character, and your ability to build alignment among people who are as capable, as independent, and as opinionated as you are. When you learn to lead in that environment — to align a room of founders around a shared direction, a shared culture, a shared commitment to something bigger than any individual — you have learned something that transfers directly into every other leadership context you will ever occupy.
"The single biggest way to impact an organisation is to focus on leadership development. There is almost no limit to the potential of an organisation that recruits good people, raises them up as leaders and continually develops them."
— John C. Maxwell, The 21 Irrefutable Laws of Leadership
Reach Out to the xLeaders — They Are One of Your Greatest Assets
Here is a resource that most EO members never fully use: the thousands of experienced past leaders who have already done what you are about to do, who carry 35 years of accumulated wisdom about what works and what does not, and who are — almost universally — willing to share it. EO is not just a current community. It is an extraordinary archive of lived leadership experience, embodied in the xLeaders, past presidents, past regional directors, past global board members, and long-tenured Forum moderators who have navigated every challenge you will face, often multiple times.
Before your leadership year begins — and ideally before you even accept the role — identify the two or three xLeaders in your chapter or region whose judgment you respect. Reach out directly. Ask specifically: what do you wish you had known in month one? Where did you get it wrong? What did you develop that surprised you? What would you do differently? These conversations, done with genuine curiosity and specific questions, can compress years of learning into a few hours. You do not have to discover every lesson the hard way. The people who learned it the hard way are sitting right there, and most of them would consider a conversation about their EO journey a privilege, not an imposition.
Get a Leadership Mentor — One of Your Best Moves
A great leadership mentor will always be needed. The difference between a leader who grows quickly and one who figures things out slowly and alone is almost always the presence of someone who has been there before and is willing to be honest about what they saw. EO is full of those people. Finding one deliberately — not waiting to stumble across the relationship — is one of the highest-leverage actions any member in a leadership role can take.
1
Reach out to a tenured xLeader you respect — a past President, a past Regional Director, a long-serving Forum Moderator — and ask if they will meet with you before your year begins.
2
Come with specific questions about your specific gaps — not generic questions about the role. "How did you handle board members who wouldn't engage?" is useful. "What's the role like?" is not.
3
Ask for ongoing check-ins — monthly or quarterly — so you have a trusted voice available when the difficult situations arise. They always do, and having someone who can reflect your situation back to you without judgment is invaluable.
4
Reach beyond your own chapter. EO's network is global. The past chapter president who had the same challenge you are facing may be in London or Lagos or Melbourne. Reach out. Ask. The EO community is extraordinarily generous with its wisdom.
What Are You Going to Focus On? That Is Always the Question.
When EO gives you a leadership opportunity, the instinct for most entrepreneurs is to ask: what does this role need from me? That is the wrong starting question. The right question — the one that separates development from mere performance — is this: what do I need from this role? Think honestly about your daily world. Your team meetings. Your presentations. Your conversations with your board. Your family dinner when everyone is distracted and you are trying to be present. Where are you genuinely not yet the leader you want to be? That is your list. Write it before the year begins. Be honest about it. And then treat every interaction in your leadership year as deliberate practice of exactly the skill you decided to build.
Your Voice & Style
How do you show up? What energy do you bring into a room? EO gives you a real stage — Forum sessions, board meetings, chapter events — to develop the presence that makes you worth listening to.
Public Speaking & Inspiration
Can you hold a room? Open a chapter event and make people feel called to something bigger? EO gives you a real audience with real stakes and real feedback on whether you moved anyone.
Facilitation
The ability to create a space where others think more clearly. Forum is the finest facilitation school in the world — with real people who need the space to actually work, not to perform.
Communication & Clarity
Not just what you say — how you say it, when, and to whom. Every board email, every member address, every difficult conversation in Forum is communication practice with no safety net.
Storytelling
The most powerful leaders are the most powerful storytellers. EO asks you to share experiences rather than give advice — which means you learn to tell your truth with honesty and precision.
Motivation & Inspiration
Can you make people want to give more than they planned? Can you reconnect a drifting chapter to why it exists? These are the moments where leadership either earns its name or doesn't.
Strategy & Planning
A chapter year has a beginning, a middle, and an end. What kind of leader builds a vision, plans toward it, and finishes having built something the next leader can continue?
Delegation & Trust
Most entrepreneurs are poor delegators early on. EO leadership forces it — you have volunteers, not employees. Learning to trust and let go is one of the highest-value skills this environment builds.
Listening & Presence
The rarest skill in any leadership environment. Being genuinely present — not managing the room from behind your thoughts, but actually hearing what is in it. Forum builds this, meeting after meeting.
The Strategy Summit — Where the Year Takes Shape
Most chapter boards choose to open their year with a facilitated annual planning workshop. This is where everything comes together.
The Strategy Summit is the chapter's annual planning workshop — a focused session where the President and board members step away from the day-to-day, work together on the year ahead, and build the shared clarity that makes great chapter leadership possible. It is not just an agenda-setting exercise. Done well, it is one of the most powerful leadership development experiences a board can have together.
What great Strategy Summits do
Clarify annual priorities. Set three to five goals that are specific, owned, and resourced. Build alignment among board members before the year begins. Surface the honest conversations about what the chapter most needs — not just what the board wants to deliver.
The facilitator's role
A skilled external facilitator — someone who knows EO, knows the chapter leadership model, and knows how to draw the best thinking out of a room of entrepreneurs — creates a quality of session the board cannot create for itself. The facilitator holds the process; the board owns the outcomes.
For the President
The Strategy Summit is often the clearest expression of the President's leadership style in the entire year. How they open it, how they hold space for disagreement, how they drive toward decision — all of it is visible, and all of it is development.
For each board member
The skills built in a great Strategy Summit — strategic thinking, collaborative planning, honest prioritisation, shared accountability — are exactly the skills that transfer most directly into each member's own business planning.
The Mantra
"Grow yourself. Grow the chapter."
The mantra is not a slogan. It is a structural truth. The chapter cannot grow beyond the collective leadership capacity of the board leading it. And each board member cannot grow into their full potential without the challenge and support of the chapter they are serving. The two are the same development arc, running in parallel. When you invest in yourself as a leader — when you show up to your Strategy Summit with genuine intention, use the board year to practise the skills you decided to build, and reach out to the xLeaders and mentors who can fast-track your learning — the chapter grows because you are growing. That is not a metaphor. It is a mechanism.
EO Has a Bench of Wisdom 35 Years Deep
One of the most underused assets in the entire EO ecosystem is its history. Thirty-five years of leadership experience across 221 chapters and 61 countries. Thousands of past Forum Moderators, past chapter officers, past Chapter Presidents, past Area Directors, past Regional Council members, and past Global Board members — each of them carrying specific hard-won knowledge about what the roles demand, where the traps are, and what the growth looks and feels like from the inside. That bench of wisdom is not locked away in a vault. It is sitting in your city, in your chapter's alumni community, in EO's global network — available to anyone willing to reach out with genuine curiosity and a specific question.
The fastest leaders I have seen develop inside EO are not the ones who figure everything out alone. They are the ones who seek out the people who have been there before. Who call the past president from three years ago and ask hard questions. Who treat the xLeaders in their community not as historical figures but as active mentors with relevant, applicable wisdom. The EO network does not expire when a member's leadership term ends. It deepens. And the members who tap that depth — who build deliberate mentoring relationships across the network — grow at a pace that no program alone can produce.
"It is time to reach out to the tenured members, the high-level xLeaders, the experts who have built something inside EO over decades. They have more to share than most members realise. A leadership mentor will always be needed — and seeking one out is one of the best moves you will ever make."
— Carlo Santoro, EO Melbourne Founding Member & Facilitator
In EO — Unlike Anywhere Else — You Are Allowed to Get It Wrong
The Only Place This Works
In EO, you can practise at full intensity with the safety net of peers.
Like everything we learn and practise, we will get it wrong before we get it right. You will facilitate a Forum session badly and feel it in the room. You will give a speech that falls flat. You will set a vision for the year that doesn't land. You will attempt a difficult conversation you were not yet ready for. In your business, some of those failures have expensive consequences. In EO, they have peers — people who have been in exactly that position, who are not there to judge you for the stumble but to bring you up from it. The EO community is the safest place on earth to practise leadership at full intensity. When you fall, there is a Forum group, a chapter community, and a global network of people who have fallen in the same place and come out the other side. They are waiting to help you do the same. There is no judgment in EO — only support, learning, and people committed to bringing each other up.
Leading Entrepreneurs Is Hard. That Is Exactly the Point.
If you step into a leadership role in EO expecting people to follow you, you will be surprised — and that surprise is precisely the development you needed. The people in your Forum group, on your chapter board, in your regional cohort — they are founders. They have built businesses by trusting their own judgment. They have succeeded by challenging conventional wisdom. They have never been told what to do, and they are not about to start. When you lead them, they will push back, give unsolicited advice, offer opinions you did not ask for, and challenge decisions you thought were settled.
1
They will fight you
Entrepreneurs challenge everything. Learning to lead people who argue with you develops a quality of conviction and clarity that leading compliant teams never could. Hold your position without becoming rigid. That is the discipline.
2
They will advise you
Everyone in the room has run a business. You will receive more unsolicited advice in your chapter year than in a decade of corporate life. Learning to receive it with grace, hold it without being controlled by it, and lead forward regardless — that is the skill.
3
They will judge you
Founders assess quickly and honestly. Your decisions and your facilitation will be noted by peers whose standards are high. That scrutiny is uncomfortable. It is also one of the most honest feedback environments available to any leader anywhere.
4
If you keep doing the same thing, you will keep getting the same result
The test of whether EO is developing you is simple: are you responding differently to challenge than you were at the start? The environment is offering you the mirror. The xLeaders are offering you their experience. The role is offering you the practice ground. You just have to choose to look.
The Path — Five Stages, One Direction
Forum Moderator
Entry point · 3,000+ new every year
The foundation of everything. You hold the emotional safety of eight to twelve peers. You learn to listen without solving, to hold space without filling it. This is where vulnerability becomes the root of real leadership skill — and where 3,000-plus new leaders around the world step up every year, in every time zone, in every language. Some coast through it. A few let it change them.
Forum Chair & Chapter Officer
Chapter level · Ambassador roles
You carry responsibility for a broader community and begin to understand what it means to be a steward and ambassador rather than an owner. You lead without formal authority. Your communication, delegation, and alignment skills are tested daily.
Chapter President
Chapter peak · The crucible year
You lead a volunteer board of founders who owe you nothing and will fight you, advise you, and judge you. You set direction without mandate. You build consensus without authority. The Strategy Summit is where the year takes shape. Fifteen to twenty hours a month, for free. Most Presidents say it was the hardest and most transformative year of their EO journey. "Grow yourself. Grow the chapter." Both happen here simultaneously.
Area Director & Regional Council
Regional scope · Building for others
You develop leaders rather than lead directly. Your job becomes designing environments where great leadership can flourish. Strategic thinking, cross-cultural alignment, and building systems that outlast your tenure — this is where the full scope of leadership stewardship becomes visible.
Global Board
Global · The full expression
Leading across 61 countries, 221 chapters, and 20,000 entrepreneurs. Everything built through Forum, chapter, and regional service is brought to its highest expression. The permission to lead at this scale is earned through every stage that came before it — and it changes the person who holds it completely.
The World Is Changing Fast
In an AI-powered world, human leadership will be the skill that wins.
AI is transforming every industry simultaneously — automating analysis, accelerating decisions, replacing categories of knowledge work at a pace that is genuinely unprecedented. In this context, the skills that become most valuable are not technical. They are the skills no machine can replicate: the ability to build trust in a room where nothing is certain, to lead people through ambiguity, to hold a team together when the ground is shifting, to be genuinely present with another human being in a moment that matters. Those are precisely the skills that Forum builds and leadership roles in EO demand. In a world that moves faster every year, the leader who can make people feel safe, aligned, and called to something bigger will always be the most valuable person in the room.
85%
of jobs that will exist in 2030 haven't been invented yet — adaptability is the universal leadership skill (WEF)
#1
Emotional intelligence is the top leadership capability for 2025 — and rising (HBR Global Leadership Study)
4×
More likely to be engaged: employees who genuinely trust their leader's human judgment (Gallup)
3,000+
Active EO Forums — a new generation of leaders every year, in every time zone
35 yrs
of EO xLeaders, past presidents and tenured members available to mentor you
91.6%
EO member renewal rate — leaders who grow inside EO don't leave
75%
of global leadership programs rated ineffective — EO is the rare exception
Voices That Point at the Same Truth
"Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations."
— Peter Drucker, Management: Tasks, Responsibilities, Practices
"The most dangerous leadership myth is that leaders are born — that there is a genetic factor to leadership. That's nonsense; in fact, the opposite is true. Leaders are made rather than born."
— Warren Bennis, On Becoming a Leader, 1989
"The best leaders are the best followers. The leaders around us — our teams, our peers, our boards — are the ones doing the work. Our job as leaders is to create the conditions where they can do that work brilliantly."
— Warren Rustand · Past Dean of Learning, EO Global Leadership Academy · Author, The Leader Within Us
"Good leaders build products. Great leaders build cultures. Good leaders deliver results. Great leaders develop people. Good leaders are role models at work. Great leaders are role models in life."
— Adam Grant, organisational psychologist, Wharton School
And Then It Comes Home With You
You spend a year developing your voice, your facilitation, your presence, your delegation, your storytelling. You build these skills in EO — in a context where the stakes are real and the safety net is generous. And then you walk back into your own life and something has shifted. Not because you changed your business model. Because you changed as a leader. The business grows — whether to $5 million or $10 million or $500 million — because the ceiling was always your leadership capacity, and that capacity has expanded. The family life deepens because you learned to listen without agenda. The marriage strengthens because you practised being present with difficulty instead of solving it or disappearing. The children feel more connected because you now know how to ask the question that opens rather than the statement that closes.
Where the Leadership Skills Go
In your business
Your team follows you more willingly — because you learned to lead without demanding it
Your culture improves — because you became intentional about the environment you create
Your business grows to $5M, $10M, $500M — the ceiling was always your leadership, and now it has risen
You delegate with genuine trust — and stop being the bottleneck that was always you
In your life
Your marriage is stronger — you learned to be present in difficulty instead of solving or disappearing
You connect more deeply with your children — you learned to hear what they are actually telling you
Your friendships have more depth — you show up fully, not performing, but genuinely present
You become the person others turn to in difficulty — not because you have all the answers, but because you know how to hold the space
"Leadership skills translate to every part of your life — you just need to step up into them. The listening you develop in Forum saves marriages. The presence you build in chapter leadership connects you more deeply to your children. The capacity to hold a room makes you a better CEO, a better parent, a better friend. We just need to step up into it."
— Carlo Santoro · EO Melbourne Founding Member & Facilitator
EO Investment in Leadership Development vs Industry Reality
EO invests $7.4M annually in structured programs — in an industry where most spending does not produce lasting change
EO annual investment breakdown — FY2024/25
Global Leadership Conference
$4.38M
Forum Training Programs
$1.77M
RLA & GLA Academies
$487K
$7.4M
Total annual investment in leadership development
Global industry effectiveness gaps
Programs rated ineffective
75%
Managers with no training
82%
Training never applied on the job
55%
Organisations lacking leadership depth
77%
Sources: Exec Learn 2025; CMI; Harvard Business Publishing 2024; LinkedIn Workplace Learning Report 2023.
Step Up. The World Needs You to Lead.
The invitation is already there. It is in every Forum meeting where someone needs a Moderator willing to hold the space properly. It is in every chapter that needs a President with the courage to lead a room of founders who will push back on everything. It is in every board that needs someone who will call the Strategy Summit, show up fully, and use the year to grow the chapter and grow themselves simultaneously. The invitation is everywhere. Most people wait for someone else to accept it.
Do not wait. Reach out to the xLeaders and find a mentor before the year begins. Decide what you want to develop — write the list, be honest, pick the skills that your real life actually needs. Use the EO community the way it is designed to be used: as a safe practice ground where getting it wrong is part of the curriculum, and where the peers around you are invested in your growth. Accept that the entrepreneurs in the room will fight you and advise you and judge you — and understand that every one of those interactions is the education.
And then lead. Not perfectly. Not with all the answers. Not with someone else's style or someone else's voice. Lead with your full self — your conviction, your creativity, your craziness. Lead with everything you have been building and everything you still want to become. Because the truth that 30 years of EO has taught me, in every role and every room and every Forum circle, is the simplest and most honest truth in all of leadership:
"
The Permission Is Already Granted
Everyone wants to be led. They are waiting for you. Step forward and lead them — with your full self, your full conviction, your full craziness. That is permission leadership. And it is the most important thing you will ever do.
— Carlo Santoro · 30 Years in EO Leadership
Who Is Entrepreneurs' Organization (EO)?
Founded in 1987, Entrepreneurs' Organization (EO) is a global, not-for-profit membership community of more than 20,000 leading business founders and owners across 221 chapters in 61 countries. Membership requires founders or controlling shareholders of companies generating at least US$1 million in annual gross revenue. EO is built around more than 3,000 active peer Forum groups of 6–10 members, chapter boards led by volunteer member leaders, a Path of Leadership from Forum Moderator to Global Board, and an annual $7.4M investment in leadership development programs including the Global Leadership Conference, Forum Training, Strategy Summits, Regional Leadership Academies, and the Global Leadership Academy in Washington, DC. After 35 years, EO has produced thousands of xLeaders whose experience and wisdom are available to every current member willing to reach out.
Founded 1987
20,000+ Members
221 Chapters
3,000+ Forums
61 Countries
35 Years of xLeaders
eonetwork.org
References & Sources
- Rustand, Warren. The Leader Within Us: Mindset, Principles, and Tools for a Life By Design. ForbesBooks, 2021.
- Entrepreneurs' Organization, FY2024/2025 Annual Report. eonetwork.org
- Entrepreneurs' Organization, EO Forum — Peer Learning. eonetwork.org/membership/forum
- Entrepreneurs' Organization, EO Path of Leadership. eonetwork.org/membership/path-of-leadership
- Exec Learn, 29 Eye-Opening Leadership Development Statistics 2025. exec.com
- Chartered Management Institute, Better Managers for a Better Society. managers.org.uk
- Harvard Business Publishing, Global Leadership Development Study 2024. hbsp.harvard.edu
- World Economic Forum, Future of Jobs Report 2023. weforum.org
- Gallup, State of the Global Workplace Report 2024. gallup.com
- Drucker, Peter F. Management: Tasks, Responsibilities, Practices. Harper & Row, 1974.
- Maxwell, John C. The 21 Irrefutable Laws of Leadership. Thomas Nelson, 1998.
- Bennis, Warren. On Becoming a Leader. Addison-Wesley, 1989.
- Grant, Adam. Give and Take. Viking, 2013.
- Future Market Insights, Leadership Development Program Market 2026–2036. futuremarketinsights.com
Reader Comments
No comments yet. Be the first to share your thoughts.
Leave a Comment